Happy Customer Testimonials

Based on 1560 reviews
96%
(1505)
2%
(32)
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Beautiful and i received it very quick. I will have my husband's writing eith me always. Thank you

Amazing gift

This was an amazing experience from ordering, contact with customer service to the delivery of my gift!! I’m so happy and will order again!!

Excellent business!!

I received my key chains and they are beautiful.
The company has excellent communication, service, and great quality of their items.
I highly recommend them, and look forward to using them again.

Not what I expected

The overall look was a bit disappointing. I am not sure after paying that much for an item why you would have to glue it. But I did agree to that. The bracelet is too tight. Again my fault for not checking the size. I'm so grateful for the medallion with my daughters handwriting on it. Thank you so much for that.

Hi Theresa! Thank you for your review. I'm so sorry that the overall look of the bracelet was not what you expected.

Just to clarify, the glue is recommended for the heart urn charm you added to the bracelet. This ensures that the urn is securely sealed and there is no risk of it unscrewing and becoming lost. Instructions for adding ashes and sealing the urn are included in the package. Please don't hesitate to reach out if you have any further questions.

Heart necklace

I had been looking for something unique in memory of my late husband. When I found this website I knew that I had found exactly what I wanted.
The ordering process was very easy, the customer service was exceptional, and I received my necklace very fast. I am so pleased with my purchase. If you are looking for a wonderful memory of a loved one, I highly recommend using Sarah and Essie. You will not be disappointed.

sentimental value

I have nothing negative to say about my entire experience with Sara and Essie. I love my charm that has my parent's handwriting engraved on both sides. I smile every time I look at it. Thank you for the prompt delivery, too.

Very lovely!

Very happy

I am very happy with my necklace. They did an amazing job! A comforting piece of jewelry. A lifetime treasure. Thank you SarahandEssie.

Disk necklace and key ring

Sarah did such a wonderful job on my first order I placed a second order. The disc necklace is beautiful , I wear ot everyday in my husbans's memory. The orders come quick and Sarah always adds a personal note and is very responsive if you have questions. Will be ordering one for my daughter. Thank you so much Sarah for providing some comfort during such a difficult time.

The perfect gift

My son died suddenly 2 months ago leaving my daughter in law devastated. While at her home she was showing me stuff he had gotten for her. She showed me a valentines card he gave her. Shortly after that I saw your FB page. When she wasn’t home, I took a picture of how he signed the card. Her birthday is next month and I couldn’t think of a better gift than the necklace with that signature

Six days before he died, he texted me a note. I had that out on a key chain for me.
These are simple original pieces that are the perfect gift
PS dont show review before end of October.

Treasured gift!

Exactly as advertised! It’s beautiful and very comforting to look down at my wrist and recognize my loved one’s handwriting.

Fantastic Customer Service!!

I had ordered a charm for my dog who passed away from Sarah's etsy site. I decided to order one like it for our young dog, and found the site had moved from etsy to the web, but I couldn't find exactly how to order it. So I sent an email to the site and had a response right away! We figured it out and I soon had another tag - now I have matching tags for both doggies!

Second necklace!

I ordered a charm for myself after my son passed away! I loved it!!
Then my best friends mother passed and she found a beautiful message her mom left her. I surprised her with a heart necklace with the message. She loved it!

Loved the charm and the handwriting was perfect.

Beautiful Treasure

I bought this for my daughter, Morgan. Her Fiance passed away in May unexpectedly. Their wedding was going to take place next year June 2026. I decided to have his last note to Morgan engraved in a Keychain. When she opened the package and saw his last note to her, she started crying. She loved it! It was made so beautifully and the detail is amazing.

Handwritten charm

I ordered two, double sided charms with my late husbands handwriting. They came in quickly and looked great. Everyone has been very impressed wirh them

Cherished personal message

I absolutely LOVE my personalized heart necklace. I can carry a cherished message from my mother and my father with me every day! The personalized necklace is a comforting way to keep those precious memories with me forever.

Perfect

The locket was perfect!

The three items I have ordered from you have completely blown me away!! From the order process to the timely delivery as well as the final product making me emotional when i first opened the package; it was a great experience!! I have had the same sample of handwriting put on two different items and it is clear that the care you take to fit everything on the item and it still be legible despite its size is apparent!! Thank you, thank you, thank you!! I shall treasure my items as long as I live!!

Perfect, beautifully made necklace. Customer service was spot on too. Thank you.

Beautiful Piece

Bought for my grandson when he got a little older and kept wanting to wear mine with his little sister's ashes. Very detailed piece. The engraving was perfect and it came so fast I couldn't believe it. Will buy from this seller again for sure!

A Nearly Perfect Piece

I love everything about my heart urn (well, except the reason I need it in the first place). From the excellent communication to the preview to the directions on how to fill it and seal it, then the thank you communication, it was a nearly flawless process. The piece itself and the chain are extremely high quality and the handwriting fits perfectly. I get so many compliments, and it is so very comforting to have this handwriting urn and my husband's wedding ring near my heart. I would not hesitate to order more pieces from Sarah and Essie in the future.

I love it

My late wife's handwriting saying that she loves me. There isn't much these days that can make me feel better, but this necklace does. I am so glad that I ordered it, It is perfect and I love it. Ordering was easy, communication was outstanding and it arrived quickly, for which I am extremely grateful. As I go thru papers and notes in the coming weeks, I'll likely order another. Thank you Sarah & Essie!

A note from my beloved

Very easy to order, loved being able to approve the design before it was printed, and most importantly it's a special message from my late husband in his writing, very personal!

Perfect

I ordered a keychain with my daughter’s handwritten message and it turned out perfect! Thank you so much- it means so much to me