So happy with the customer service, the price, the packaging, and the personal touch. It's such a nice looking, special piece for a special purpose. Thank you.
This cross urn capsule is very very small and not as big as it is shown on the photos. Theres no room to have it engraved if I wanted it to. I will be returning the items soon as I get a respond back from customer service. Not at all Satisfied. They should make it know how very tiny this item is. And I dont know why I have to wait to get a return notice from this company to return items from this company by the time I get a response it will be way pass the due date to get my money back.
We're so sorry to hear that you are unhappy with the size of the pendants. The sizes for all of our pendants are provided under the details section of the product description. As noted in the description, the pendant size is 1-1/2' high x 7/8' wide.
We responded to each of your emails in a timely manner advising you that we are happy to accept a return. Please don't hesitate to contact us if we may be of any further assistance.
~ Sarah & Essie Team
I ordered this Black and Silver Cross Memory Urn Necklace for my son....when his nephew/best buddy passed. It's beautiful to see.....and well made. I had a charm made with his name/date on it too. He really appreciated the gift....and will keep it always.
There was a small 'mix up' with the order but Sarah went out of her way to fix it....and kept in contact with me! She made our difficult time....a little easier to go thru.
I will definitely order from her again!
Thank you! Will work perfectly for intended purpose. Arrived on time or early!