Frequently Asked Questions
Is Buying On-Line Safe?
Our site is hosted on a certified Level 1 PCI DSS compliant server. Every page is protected with a 128-bit SSL certificate which secures and encrypts all information on this site, including your personal data.
How do I place an Order?
- 1. Browse our online store.
- 2. Click on the product you want to buy.
- 3. Select the desired options (e.g., size, color).
- 4. Click "Add to Cart."
- 5. Review your items in the cart.
- 6. Click "Checkout."
- 7. Enter your email address
- 8.. Enter your shipping information.
- 9. Choose your preferred shipping method.
- 10. Enter payment details (credit card, PayPal, etc.).
- 11. Review your order one last time.
- 12. Click "Place Order" to complete your purchase.
That's it! Your order will be processed, and you'll receive a confirmation email with order details.
What Payment Methods Are Accepted?
Accepted Payment Methods:
- Credit/Debit Cards: We accept major credit and debit cards, including Mastercard, Visa, American Express, Diner's Club, and Discover. You can safely enter your card information during the checkout process.
- PayPal: We offer the convenience of PayPal & Venmo for secure online payments. Simply choose the PayPal or Venmo option at checkout and log in to your PayPal account to complete your purchase.
- Apple Pay: If you're shopping on a compatible Apple device, you can use Apple Pay for a quick and easy checkout experience. Look for the Apple Pay button during checkout.
- Google Pay: For Android users, Google Pay provides a fast and secure way to make payments. Select the Google Pay option at checkout and follow the prompts to complete your purchase.
- Amazon Pay: Shop with ease using Amazon Pay. Select the Amazon Pay option at checkout and log in with your Amazon credentials to make a quick and secure payment.
- Shop Pay: If you're a frequent shopper on our store, you can use Shop Pay for a faster and more convenient checkout experience. This option stores your payment and shipping information for seamless future purchases.
- Shop Pay Installments: To provide you with even more flexibility, we offer Shop Pay Installments. With this option, you can split your purchase into multiple smaller payments over time, making it easier to manage your budget while still enjoying your products. Learn more here.
Do you collect Sales Tax?
Where required by law, we collect sales tax and pay it to the state or province to which we've shipped your merchandise.
We currently collect sales tax in the following U.S states:
- NORTH CAROLINA
Please be aware that International customers may be charged customs duties when your order enters your country.
Unfortunately, we are unable to calculate or collect these charges on your behalf. Should you have any questions, please reach out to your local customs office and/or Post Office.
Can I cancel or modify my order?
Because we begin processing orders immediately upon receipt, we are unable to accommodate requests for address changes or order changes/cancellations. Please ensure that all information entered is correct at the time your order is placed.
Please visit our Refund & Return Policy Page to find out how to return an item.
Shipping & Returns
What Shipping Methods Are Available?
How quickly will my order ship?
Do You Ship Internationally?
How do I return an item?
RETURNS POLICY: We want you to be satisfied with your purchase. If you need to return an item, please visit our Returns Policy page for detailed instructions, including exceptions, return address, and refund process. Please ensure accuracy when placing orders, as we can't accommodate changes or cancellations due to immediate processing.